ROC Star 2.0 is a FREE virtual training program for frontline staff in the tourism and hospitality industry in Rochester, NY. This online training has been designed to give frontline staff in all hospitality sectors the knowledge to drive tourism growth by helping Rochester stand out and keep visitors coming back.
Goals of the Training
IMPROVE VISITOR ENGAGEMENT
INCREASE VISITOR SPENDING
KEEP VISITORS COMING BACK
Benefits of the Training
AVAILABLE TO ALL STAFF
Credit: Erin Fisher Photography
ROC Star 2.0 is a FREE virtual training available to all frontline employees of Visit Rochester member businesses. The training will take approximately 60 minutes to complete. Get started and take the training by clicking SIGN UP below.
Questions? Contact Greg LaDuca, Vice President of Industry Relations & Visitor Experience.
Promotional Materials to Get Started
To help you get started with the ROC Star 2.0 Training, and to help get your team on board for the training, we have created several training and promotional materials for download and use by Visit Rochester member organizations. Click the following links to download a Promotional Flyer, ROC Star 2.0 Toolkit, Getting Started Guide and Postcard.