Photo Credit: Jim Montanus

Reopening Safely in Rochester, NY

ROC Ready PromiseThe Greater Rochester community is resilient. Together, as both local residents and visitors, we can work together to take a few simple steps to help promote the health, safety and wellbeing of one another. 

As we slowly and responsibly begin to reopen, we know you may be looking for information about what steps the tourism and hospitality industry is taking to protect those who live here and visit. Join us in our pledge -- a shared commitment to take important precautions to keep each other healthy. We look forward to welcoming you when you’re ready.

ROC Ready Promise

ROC Ready Promise

We care about the residents, workers and visitors to Rochester, NY. The ROC Ready Promise is a commitment signed by businesses in Rochester signaling their commitment for safe reopening during the COVID-19 pandemic. Safety guidelines for proper reopening practices are set by federal, state and local health departments, and the ROC Ready Promise helps communicate what’s taking place behind the scenes. 

When you’re out in the community, look for the pledge at Visit Rochester member businesses as a visual symbol of what businesses have made the health and safety of their patrons a priority. You can feel comfortable knowing these businesses have agreed to:

  • Wash our hands frequently & have hand sanitizer available
  • Wear protective gear like face masks and gloves
  • Follow social distancing practices within our establishment
  • Implementing “contactless” processes and payments wherever possible
  • Requiring guests to wear masks and other PPE as necessary
  • Follow CDC guidelines for cleaning & sanitation
  • Conduct wellness screenings of employees
  • Keep employees informed on COVID-19 in our community 

Consumer Traveler Info


U.S. Travel Association

What You Can Do

Plan to have a healthy visit to Rochester. We ask all visitors to follow the same guidelines as we do in Rochester, which means following regulations set forth by New York State and the CDC, including:

  • Wash your hands regularly with soap and water or use hand sanitizer
  • Practice social distancing by staying six feet away from people who aren’t in your household
  • Wear a face mask while in public   
  • Avoid touching your face
  • Stay home if you feel sick or have had contact with someone with COVID-19 symptoms. If you have symptoms while traveling, please self-quarantine and seek guidance from the resources below.

Health Resources

If you are in our region and experience symptoms, here is local health information: 

Monroe County Department of Health:

NYS Department of Health: