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45 East Avenue, Suite 400
Rochester, NY 14604-2294 

Visit Rochester is an association of members working to bring more visitors to the Greater Rochester area. It is Monroe County's official "Tourism Promotion Agency," or TPA. Since 1932 it is the only local organization officially charged with promoting Rochester and Monroe County as a visitor destination.

It accomplishes this in many ways:

  • Solicits and services state, regional, national, and international conventions, meetings, tradeshows and exhibitions;
  • Works to attract tourists and their leisure-time dollars;
  • Plans with community leaders for long-range changes and developments to make Greater Rochester even more attractive to visitors;
  • Serves as the primary liaison between prospective visitors and local businesses that will serve them when they are here.


General Contact Info:

  • Call 800-677-7282 or 585-279-8300.
  • For 24-hour recorded current events and activities call 585-546-6810.
  • TTY number for the convenience of deaf visitors is 585-546-8484.
  • Fax number for visitor information requests is 585-232-4822.
  • General Email


Visit Rochester Staff

Jeanine Battermann

Vice President, Finance, Administration & HR

Direct Line: 585-279-8320

Amber Brewer

Event Services Specialist

Direct Line: 585-279-8327

Libby Craig

Sports Sales Manager

Direct Line: 585-279-8334

Wendy Ford

Director of Sales

Direct Line: 585-279-8362

Amanda Fox

Director of Event Services

Direct Line: 585-279-8317

Alicia Gazda

Convention Sales Manager

Direct Line: 585-279-8343

Tim James

Senior Sales Manager

Direct Line: 585-279-8342

Don Jeffries

President & CEO

Diana Keating

Director of Tourism & Marketing

Direct Line: 585-279-8314

Erin Kivel

Administrative Assistant

Direct Line: 585-279-8338

Greg LaDuca

Vice President- Industry Relations & Visitor Experience

Direct Line: 585-279-8303

Rich Mackey

Sports Sales Manager

Direct Line: 585-279-8333

Elena Oyer

Partnership Manager

Direct Line: 585-279-8313

Rachel Laber

Director of Market Communications & Public Relations

Direct Line: 585-279-8325

Dave Samentello

Convention Sales Manager

Direct Line: 585-279-8332

Chelsea Wernick

Digital Communications & Content Manager

Direct Line: 585-279-8326

Rochester/Finger Lakes Film and Video Office

Nora Brown

Film Office Director

Direct Line: 585-279-8322