• roc Social
  • NY

ROCStar Training:

Strathallan Hotel & Spa

A Doubletree by Hilton

Monday, November 18

1:00 p.m. to 3:00 p.m.

 

This interactive training will focused on developing and enhancing the core skills that empower frontline staff to deliver #ROCstar service to Rochester's more than 2 million annual visitors.

How to be a ROCStar

Presented by MESH Consulting and Visit Rochester

Please register and fill out the 4 questions below

Question 1

List 3 things that would make YOU want to re-visit a city or stay in it longer.

Question 2

List 3 things that your team does to make visitors feel great.

Question 3

List 3 things that you do to encourage your team to deliver ROC Star Service

Question 4

List 3 attractions/places in Rochester that you would recommend to a visitor. 

* Indicates a required field.