VisitRochester is concerned about your privacy. We want you to understand what Personal Information we collect about you, and how we use your Personal Information.
What is "Personal Information"?
"Personal Information" ("PI") refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains. This includes information that is used in a way that is personally identifiable, including linking it with identifiable information from other sources, or from which other Personal Information can easily be derived, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information, To the extent unique information (which by itself is not Personal Information) such as a personal profile, unique identifier, biometric information, and lP address is associated with Personal Information, then such unique information is also considered Personal Information. Personal Information does not include information that is collected anonymously (i.e., without identification of the individual user) or demographic information not connected to an identified individual.
What PI does Visit Rochester collect and how?
How does Visit Rochester use PI?
We use the information you provide through the registration process: to provide you with the information and services you request; to communicate with you on matters relating to the Web Site and your account; to provide necessary information to our member hotels, convention center, meeting places, and other businesses to permit them to prepare proposals for you in response to your Requests for Proposals and/or provide other requested information; and to provide you with information about related services and/or products from our members.
Information that is automatically collected regarding your activities while visiting our Web Site is used to enhance your interactive experience during your visit. Use of this information helps us to better understand and immediately respond to your particular interests while you navigate our site, This information as well as demographic information derived from your registration and others may he aggregated and shared with associates and third parties, but only in aggregated form that does not contain any PI.
In addition, Visit Rochester uses information maintained about you, and other information obtained from your current and past activities to resolve disputes, troubleshoot problems and, if necessary, to enforce our rights. At times, Visit Rochester may review the information of multiple users to identify problems or to resolve disputes.
What choices are available regarding the collection, use and disclosure of PI?
You may at any time choose to disclose or not disclose the PI we request; however, if you choose not to disclose the requested information, we may not be able to provide you with some or all of the information or services you request.
If you do not wish to receive certain communications from Visit Rochester such as marketing communications, you may opt out by declining the service offered or informing us that you no longer wish to receive such communications. We will use reasonable efforts to comply with your request unless such communications are necessary for the administration or your account, required by law, or necessary to protect our rights.
Who does Visit Rochester share private information with?
VisitRochester may disclose PI to certain intermediaries (third party services providers who do not store, retain or use your PI) solely to the extent necessary to provide the information and services you request through VisitRochester.
VisitRochester will disclose Pl if required to do so by law, regulation, subpoena or other court order. In the event of a restructuring, sale of assets, merger, divestiture or other change of control or financial status affecting Visit Rochester or the GRVA that could involve disclosure of PI as an incidental result of a transfer of assets by operation of law or otherwise, VisitRochester will notify you prior to any disclosure of your PI and provide you with an opportunity to request that your PI be deleted from all Visit Rochester records, or, to the extent such deletion is impractical, maintain your PI in a secured environment and not disclose your PI to any third party. Visit Rochester will use all reasonable efforts to comply with such requests.
How does Visit Rochester or its providers protect the security of PI?
How can I correct any inaccuracies in my PI?
You may at any time request access to the PI we have collected about you, and may request corrections or updates to that information.
VisitRochester will make reasonable efforts to respond promptly to all such request, but reserves the right to limit such requests to two
per year per individual. You may e-mail your requests to info@VisitRochester.com.
In addition, you may at any time request Visit Rochester to delete/deactivate your PI by sending a request to the above email address. Please allow at least thirty (30) days for us to fully implement such requests. In the event that we are unable to physically delete all PI, we will deactivate such information. E.g., we will maintain it in a secure area, but will not use, transfer, sell or disclose the PI to any third patty
You should also be aware that if you submit information to 'chat rooms," ‘forums" or "message boards" such information becomes public information, meaning that you lose any privacy rights you might have in that information. Such disclosures may also increase your chances of receiving unwanted communications.